Terms of Service

To access full customization libraries, generate custom storybook contents, and place orders, users must register an account. By registering, you warrant that you are at least 18 years of age (or the age of legal majority in your jurisdiction) and registering as a parent, legal guardian, or adult authorized gift giver. In compliance with children's privacy regulations (including COPPA), individuals under 13 years of age are strictly prohibited from creating accounts or submitting personal information on Rawy.

When personalization tools prompt you to upload reference photos of a child to generate storybook character likenesses:

• You warrant that you are the child's parent or legal guardian, or have obtained verifiable permission and legal consent from the child's parent or legal guardian.
• You grant Rawy and its print partner (Albumii) a non-exclusive, royalty-free license to host, process, crop, and transform the images solely to generate illustrations and print the physical storybook.
• We strictly prohibit uploading images containing explicit, inappropriate, copyrighted (without permission), or offensive content. We reserve the right to cancel orders that violate these criteria.

Our storytelling and drawing algorithms produce unique book drafts based on the parameters you enter. You will have an opportunity to review the softcopy layout preview. Once you click "Approve for Printing," your order is permanently locked and sent to the production printer. We are not liable for spelling mistakes, name errors, or crop adjustments that were present during your review and approval step.

All prices are denominated in Kuwaiti Dinars (KD) or converted currencies. Transactions are final upon payment confirmation.

• Custom Products: Because every Rawy book is highly personalized and manufactured individually for your child, orders cannot be cancelled, returned, or refunded once sent to printing.
• Defects: If your physical hardcover arrives with verified print damage or binding defects, contact us within 7 days of delivery for a free replacement.
• Shipping & Delivery: We ship across Kuwait, the GCC, and internationally. Delivery times depend on regional hubs and shipping classes chosen during checkout.

In no event shall Rawy, Albumii, or their suppliers be liable for any indirect, incidental, or consequential damages resulting from the use of, or inability to use, our custom generation services, even if notified of such possibilities.

Rawy respects the intellectual property rights of others and complies with the safe harbor provisions of the Digital Millennium Copyright Act (17 U.S.C. § 512). If you believe your copyrighted work has been infringed, please review our comprehensive DMCA Takedown Policy for submission guidelines to our Designated Copyright Agent (dmca@rawytime.com). Repeat copyright infringers will have their accounts permanently terminated.

These Terms shall be governed by and construed in accordance with the laws of the State of Kuwait and applicable regional regulations (including the Kuwait Ministry of Commerce and Industry and CITRA electronic commerce standards), without prejudice to mandatory statutory consumer protections under the laws of your residence.